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QOLT 7 and QM 7 are very similar and focus on Learner Support and Resources

  1. Instructor states her or his role in the supportprocess.

  2. The course syllabus (or related) lists and/or links to a clear explanation of the technical support provided by the campus and suggestions as to when and how students should accessit.

  3. Course syllabus (or related) provides an introduction to campus academic (non-­‐technical) support services and resources available to support students in achieving their educational goals. E.g., Disability Support Services, Writing Center, Tutoring Center.

  4. Course syllabus (or related) provides information regarding how the institution's student support (non-­‐academic, non-­‐technical) services and resources (E.g., advising, mentoring) can help students succeed and how they can use these services.

Here at CSU East Bay we are lucky to have much of these recommendations already added to our Blackboard shell.  I've included an image below:

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Some of us also decided to include this material in our syllabi:

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